Another customer writes that his bill increased dramatically after one year. I can't recommend strongly enough against this company. November 13th, 2019. Everything was pretty much straightforward, the lady on the phone was super helpful and very patient. That said, my bills during the winter have been extremely high. TY — John from Bloomsburg PA. Just recently signed up withAmerican Power and was pleased with my service. Strict standards for business conduct. With the feedback generated by Ripoff Report's review, American Power and Gas has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience. Scammers may insist you have to pay in the next hour.
Ruthann Rickert from Maryland. Could you believe that she came back and told me 9 cents!!! We have seen this type of fraud done through unsolicited emails claiming to be from API. Sign #3: CEO is only a High School graduate. A look at the Better Business Bureau's website offers a glimpse of what actual customers are saying about their American Power and Gas experiences. Partial Ban Upstate on Fossil Powered Crypto Mining. Search the name online and be sure that the organization offers service in your area. It is greatly to your advantage to do this occasionally as rates fluctunate each month. And in most states, (specifically IL) we do not make outbound cold calls!
Avoiding electric company scams. Familiarize yourself with your energy contract. No large cancellation fees and I really like my direct agent. First month was lower. That depends on who you ask. This site did not show me these prospected increases, just that fact that customers may see at maximum a 25% increase across the US. Familiarize yourself with scam reports in the area. Phone: 800-205-7491. Types of Electricity Contracts in New York. Great American Power is enlisting the services of Federal and State Law Enforcement agencies in certain cases to aid with investigation procedures and will press criminal charges if the investigations reveal the culprit(s).
Recent Good Review from Review for John N. Initial Account and Program Understanding. Don't assume that wearing clothing or carrying a clipboard with a company logo you recognize means the salesperson actually works for that company. What this company is doing is criminal. — Beryl McMillan from on September 9th, 2021. I thought I could trust this company. The message read, "Yes, this is Kim from APG in reference to the PPL account for ——–. Well, I opened my January bill yesterday only to find that the total amount due was $1, 811. Call and ask for Robyn! Wow, similar story to others. API will not ask for membership payment before confirming your status as a member. Most Recent American Power & Gas Reviews. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We do not have the ability to disconnect your power! Andrea D'Agostini stated the following about her company, "we buy individual sales and distribute energy.
Toll-Free Number for Utility Complaints: 800-624-0241 (9:00 a. m. to 4:00 p. ). Atlantic City Electric: 800-642-3780. The offeror requires you to make a deposit to a bank account. The posting time indicated is Arizona local time. These are all the same, but different terms are used in different states. In December, American Power & Gas supplied my power at about 9 cents per kilowatt per hour. Protect Your Information. December 10th, 2021. John was very informative and helpful. You get bonus points for knowing the rate you're paying for electricity or natural gas. Duquesne Light Commercial Rate Drops 51%. Check ourVerified Reviewer New Reviewer. If you're unsure that if spoke with someone who was trying to con you, contact your energy provider's customer service team.
The BPU's Division of Customer Assistance handles complaints as well as in-person office interviews and other information inquiries. Pennsylvania Electricity Choice. But that's getting ahead of things. Consumers who live in states with deregulated utilities were promised the new competitive market would ensure they received less expensive utility bills. During the on-site interview, Ms. D'Agostini was asked to describe a situation where a client was not satisfied with the level of service they received. When you are a large company with hundreds of thousands of customers and have 200 complaints.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. My bill when from 150 to 500 overnight. You should verify all contact with API and view any email that doesn't have an "" address as suspicious. Amy Duke was personal, knowledgeable with rates, both current and past. All complaints are closed when we get them. They provide low-cost energy solutions and education to interested consumers. My last supplier increased my rate so I decided to shop for a new company to supply my power. Their pitch is a 25% annual rebate on your average monthly bill - that's really a 2% annual rebate, about the same as the reward points on a credit card. Forward the same emails to the abuse addresses of the Internet Service Providers or ISPs involved. File an Online Complaint.
User's recommendation: don't ever deal with this company they are a scam. Look at how you used the product or service that was provided in relation with the instructions that you received. I am planning to create something like a tour in our office. Reminder that all caller ID numbers can be easily faked, so don't trust anyone on the phone. The offeror states that they will not accept phone calls or that all transactions must be completed by email. Account Management||. User's recommendation: stay away. Often, they will try to keep you on the phone to hurry and badger you, preventing you from realizing that you're being deceived.
Beryl McMillan from. The Utility Customer's Bill of Rights is not meant to replace the regulations contained in N. 14:3 but is intended to give the utility customer a concise plain language guide to the regulations. Worst Company Ever started with 2. If you're unsure of your responsibilities, call the customer service line featured prominently on the energy provider's website. We have over a dozen facilities that we switched to AP&G, which are serviced by several different electric distribution companies, and this happened to all of them. They'll try to establish a rapport and gently pull personal details out of you through friendly conversation. Make sure the company a caller or visitor represents actually has an online presence. How We Score Providers.
Consumers who have a complaint with their utility company should first contact the utility company directly to see if the issue can be resolved. I began looking my bill over and found that my usage was an estimate based on last year's consumption in January of 6, 640 KWH. My house is 100% powered by electricity including my heat pump, hot water heater, etc. Do not use this company!! We have initiated a practice in respect to waiting time. The Division of Customer Assistance reviews online complaints daily.
When I signed up I asked if the rate would stay around the current level and was told that it would - that the rate I got was not a teaser rate. Again, the evidence is mostly anecdotal. Understanding Your NYSEG Electricity Bill. Charged me twice the rate as ppl, and now i can't get anyone to answer.